FAQ - Tanchel

FAQ

How long does it take to get the order?

Depending on where you live and what delivery method did you chose, delivery time might vary. We ship from our
warehouse in 1-2 business days, and the delivery times you can find in our Shipping
page
.
My order has not been delivered, where is it?

As soon as we ship your order we sand you a tracking number, which you can use to track your order by entering
the tracking number into a page in delivery company website.
This number can be used to see where your order currently is and when it is expected to be delivered. If you
have any querstions about your oder, contact us via info@tanchel.com.
My bracelet color or pattern looks different than one in the picture.

Our every bracelet is made from natureal leather which might result in a bit different pattern, especially the
snake leather ones. The color might vary due to the device you are seeing the pictures on or ligting, we are
not responsible for that.